Shipping and return policies for Morpheus Rising
- Shipping Info
All orders should be dealt with within 24 hours of receipt of your order and despatched within 3 working days. Exceptions to this may be if the band are currently on tour when the process may take longer.
Within the UK all postage will be made via Royal Mail First Class Post and should arrive within 48-72 hours of posting.
All other destinations will be posted via the fastest means available at the postage and packaging price charged. In most cases this will be first class international mail and should take no longer then 7 working days to reach you. (This is, of course, dependent on your own postal service.)
- Return Policy
While we understand that accidents do happen, we do have certain guidelines regarding return of goods purchased from this store:
Faulty goods - If CDs are proven to be faulty on receipt then we will, of course, replace the CD with a pristine new fully functional replacement. All CDs returned will be checked and, if not faulty, they will be returned to the customer (at their expense). Working CDs will not be accepted for return if the cellophane wrap has been opened.
Clothing Returns - We will not accept returns of clothing unless the item is faulty. This is due to health and hygeine concerns.
Other items - All other items will be considered for return, either for replacement or refund, provided they are in pristine condition.
All returns must be advised within 14 days of receipt.